New Renters or Landlords
Existing Users
This Emergency Rental Assistance Portal (ERAP) features the following:
Family Silhouette

Online Application
Step-by-step instructions
Application Tracking
Utility Assistance Application
House Silhouette

Landlord Registration
Renter Referrals
Document Management
Applications will be accepted starting April 1st.


Contact the ERA Program by calling (318) 239-7772, 8:00 a.m. to 4:30 p.m. Monday through Friday, except for observed holidays. The ERA Program receives and accepts Video Relay Service (VRS) calls from people who are Deaf or hard-of-hearing.