New Renters or Landlords
Existing Users
This Emergency Rental Assistance Portal (ERAP) features the following:
Family Silhouette
Renters

Online Application
Step-by-step instructions
Application Tracking
Utility Assistance Application
House Silhouette
Landlords

Landlord Registration
Renter Referrals
Document Management
Applications will be accepted starting April 1st.

Contact the ERA Program by calling (318) 239-7772, 8:00 a.m. to 4:30 p.m. Monday through Friday, except for observed holidays. The ERA Program receives and accepts Video Relay Service (VRS) calls from people who are Deaf or hard-of-hearing.